Returns & Exchanges
At My Vitamin Store, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day hassle-free return policy on all unworn items. If your new apparel doesn't fit or meet your expectations, simply follow our streamlined process for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
- 2.Prepare the Package
Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt at our warehouse.